Last updated: May 13, 2026
This Privacy Policy explains how Property Relief Co LLC and Alacrity KLM LLC ("Property Relief Co," "we," "us," or "our") collects, uses, and shares information when you visit our website or interact with us (collectively, the "Site"). We operate a U.S.-based real estate investment business that helps property owners resolve complex tax and title issues. This Policy applies to information collected online through the Site and to information you provide to us when you contact us by phone, email, SMS, or other channels linked from the Site.
When you submit forms or otherwise contact us, we may collect:
Please do not send highly sensitive personal information (e.g., Social Security numbers, bank account logins, medical records) through the website forms. If such information becomes necessary for a transaction, we will request it through appropriate, secure channels and handle it subject to applicable law and our agreements with you.
When you use the Site, we may automatically collect:
We use the information we collect to:
We share personal information as needed to run our business and complete transactions, including with:
Data will not be sold or shared with third parties for marketing or promotional purposes.
We use cookies and similar technologies to operate the Site, keep it secure, remember preferences, and understand usage. We may use third-party analytics (e.g., Google Analytics) to help measure traffic and usage trends. You can manage cookies via your browser settings and through our cookie banner. Blocking certain cookies may impact Site functionality. For more details, see our Cookie Policy.
If you provide your phone number or email, we may contact you about consultations, scheduling, reminders, document requests, or updates. If you opt in to SMS, you consent to receive text messages; message frequency may vary and message/data rates may apply. Reply STOP to opt out and HELP for help. Your consent to receive texts is not a condition of any purchase or sale. You can unsubscribe from marketing emails by using the link in the email or contacting us at the address below. We may still send non-marketing messages (e.g., appointment or transaction updates). We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at hello [@] propertyreliefco[dot]com. Carriers are not liable for delayed or undelivered messages. 5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have any questions regarding privacy, please read our privacy policy: [LINK TO PRIVACY POLICY].
We implement reasonable administrative, technical, and physical measures designed to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
We keep personal information for as long as reasonably necessary to fulfill the purposes described in this Policy, including to evaluate opportunities, complete transactions you choose to pursue, maintain records, and comply with legal obligations. As a general guide:
U.S. state privacy laws: Depending on your state, you may have additional rights (e.g., to know/access, delete, correct, portability, and to opt out of targeted advertising or profiling). You can exercise applicable rights by emailing hello@propertyreliefco.com. We do not sell personal information.
The Site is intended for U.S. adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information, please contact us and we will delete it.
We are based in the United States and the Site is hosted in the U.S. If you access the Site from outside the U.S., you understand that your information may be processed in the U.S. and other countries that may not provide the same level of data protection as your home country.
Some browsers transmit Do-Not-Track signals. Because there is no consistent industry standard, we do not respond to DNT signals at this time.
We may update this Privacy Policy from time to time. The "Last updated" date at the top indicates the latest revision. Your continued use of the Site after an update means you accept the revised Policy.
Property Relief Co LLC and Alacrity KLM LLC3600 North Duke St Suite 1 #1296, Durham, NC 27704, United States
Phone: (940) 573-7903
Email: hello@propertyreliefco.com